Citizens Advice impact report

DIGITAL DESIGN, INFOGRAPHICS, PDF REMEDIATION, PRINT DESIGN, REPORT DESIGN

Citizens Advice is a national charity with a network of local charities that offer confidential advice.

Every year they publish an impact report, alongside their annual report. It highlights the impact they have on people’s lives, and the difference they make to local communities.

Impact report 2018/19

This printed report is designed to celebrate their impact with a nod to their 80th anniversary.

New infographic templates were designed in their brand style for this report and for future use by the national and local charities.

Impact report 2019/20

As digital-only report, this interactive PDF  is optimised for screens. It includes  hyperlinks, buttons and bookmarks for ease of use, and has been remediated for greater accessibility. (This is the process of “tagging” digital elements of PDF documents so that they can be read using assistive technology.)

The impact of the Witness Service during coronavirus 2020/21

Citizens Advice has been funded by the Ministry of Justice to run the Witness Service. This report shows how the service, and the wider criminal justice system, has responded and adapted to change throughout the coronavirus pandemic.

Designed and published in English and Welsh.